GO OUTDOORS CUSTOMER SERVICE

Since our humble beginnings, it’s our products, services and prices that have kept our customers happy. We’re the only UK outdoor retailer to offer good, better and best choices from a £10 walking shoe to a £900 air tent. It’s what our customers expect from an Aladdin’s cave of outdoor gear and it’s part of what makes us special. From experienced mountaineers to dog walkers and their dogs, everybody’s welcome. We care more about those people than ticking boxes and we know it’s what keeps them coming back. Our values aren’t just posters on the wall We welcome everyone with open and enthusiastic arms, helping them to step into the outdoors whether it’s to go walking, camping or fishing. Value matters too so we’ll keep offering cracking deals and only selling customers what they need. Innovation is who we are. From unique product areas to exclusive brands, we’re constantly looking for fresh ideas to keep things fun for our customers. Our mission is clear: inspiring everyone to get outdoors for less and love it as much as we do. Founded to help customers get the most out of the outdoors, it’s our name and it’s our nature. This hasn’t changed a bit and it never will.

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