ESURE CUSTOMER SERVICE

Founded in 2000, esure Group plc is an efficient, customer focused personal lines insurer. We are one of the UK’s leading providers of Motor and Home insurance products through the esure and Sheilas’ Wheels brands. Our insurance brands provide cover for around 2.35 million customers and over 1.8 million car customers, making us a major player in the UK market. Our people mission is simple: we aim to make esure a great place to work for our colleagues who we want to provide the very best service to our customers. Company Culture Although well-established, esure has retained the culture of a start-up business in many ways. The structure is lean and flat. Our senior management team are accessible and approachable. Doors are left open and a can-do mentality is prevalent among our staff at all levels. Change is harnessed, not shunned. There is a team approach to growing the business and there is a real drive across our company to succeed – both at a business and an individual level. Personal development is encouraged. Individuals are rewarded for their contributions. Ideas are counted and staff of any level can make a difference and get recognition for it. Being productive and efficient is what esure is all about. Succeeding in a fast-paced industry requires a dynamic, creative team that challenges how things are done and strives for excellen

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