DPD CUSTOMER SERVICE

DPDgroup is Europe’s second largest parcel delivery network. DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With its industry-leading Predict service, DPDgroup is setting a new standard for convenience by keeping customers closely in touch with their delivery. With 77,000 delivery experts and a network of more than 46,000 Pickup points, DPDgroup delivers 5.3 million parcels each day – 1.3 billion parcels per year – through the brands DPD, Chronopost, SEUR and BRT. DPDgroup is the parcel delivery network of GeoPost, which posted sales of €7.8 billion in 2019. GeoPost is a holding company owned by Le Groupe La Poste. DPDgroup today declares a double ambition: • To be the strategic partner for online retailers to support them in their international development. • And to offer consignees the easiest and smoothest customer experience in parcel delivery. Follow us also on: Twitter: @DPDgroup_news Instagram: DPDgroup_news YouTube: DPDgroup

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