CITYJET CUSTOMER SERVICE

CityJet is Europe’s leading regional airline based in Dublin, Ireland, operating a fleet of Avro and Bombardier aircraft on wet lease services across the Continent. Established by entrepreneur Pat Byrne in 1993, CityJet pioneered services between Dublin and London City Airport in January 1994 under a franchise agreement with Virgin Atlantic Airways. CityJet formed a partnership with Air France in 1996, which eventually transferred into Air France ownership in 2000. Much of CityJet services were then operated under the Air France brand. CityJet continued to develop its role as a key airline in the London City market in addition to growing its network connecting European cities to the Air France hub in Paris. During this time, CityJet also acquired VLM, a Belgian airline, which also specialized in London City services. Air France sold CityJet to a German company, Intro Aviation, in 2014. The airline was subsequently purchased by a business consortium led by its original founder, Pat Byrne, and has embarked on a major programme of expansion and strategic development since. Under its new ownership, CityJet rebranded in 2015 with a refined livery, reflecting its newly-independent spirit and dedication to passenger service and quality. CityJet has continued to undergo significant advancement since. In recent years CityJet secured a new wet lease contract (where it provides crew, aircraft, maintenance and operational services) to SAS. It operates a modern fleet of Bombardier CRJ900 passenger aircraft in the Nordic region and Scandinavia. As part of this project, CityJet purchased Finnish airline Blue1. CityJet also purchased another regional carrier, Cimber, operating mainly from Denmark. Additionally, CityJet provides similar wet lease services for Air France, Aer Lingus and Brussels Airlines. Follow us here on LinkedIn for commercial updates and career opportunities at CityJet.

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